Order Processing:
All orders are dispatched within 24-48 hours of being placed. (excluding weekends and public holidays)
Delivery Timescales:
- Free Standard Delivery : 3-5 working days.
(Monday – Friday)
-
£4.95 Express Delivery 1-2 Working Days (Monday – Friday)
Delivery & Tracking:
You'll receive an email confirmation with tracking information once your order is dispatched.
Signature Required: Someone must be present at the delivery address to sign for the parcel.
Missed Delivery: If you're unavailable to receive the package, Royal Mail will leave a card with instructions for collection at your local sorting office.
Dispatch Confirmation:
You'll receive an email confirmation once your order has been dispatched.
Packaging and Shipping:
Every item is carefully packaged to ensure safe shipment.
We can only dispatch to the address selected at checkout. To ship to an alternate address, please update your shipping information before completing your purchase.
Weekend & Bank Holiday Orders: Orders placed after 1:00 pm on Friday, over the weekend, or on a bank holiday will be processed on the next available working day.
Order Confirmation: You'll receive an email confirmation with tracking information once your order is dispatched.
Rural Areas: Delivery may take slightly longer for customers in remote locations.
Tracking Your Order: Once your order is dispatched, you can track its status using the tracking number provided in your confirmation email.
If you have any questions about delivery times or options, please feel free to contact us at buy@perfumedirectlondon.co.uk
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