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Frequently Asked Questions

People Also Ask

Are the products that you sell authentic?
All the products that we sell are completely 100% genuine - we have no dealing with counterfeit or fake products. We sell the same name brand designer products you will find in all the big retail department stores. In the case of any of the unboxed or damaged items that we might sell, it literally is only the outer packaging that is the difference.
Where to buy authentic perfume online UK? 
Perfumez Direct is one of the UK's online retailers of cheap fragrance and cosmetics offering a wide selection on top brand perfumes, aftershaves and cosmetics from designers like DIOR, GUCCI, DKNY, Versace, Vera Wang, Jean Paul Gaultier, Roberto Cavalli, Issey Miyake and Calvin Klein to celebrity perfume like Ariana Grande.
What is the difference between Pure Perfume, EDP, EDT, and Eau de Cologne?
The differences are simply a matter of the amount or concentration of oils in the fragrance. The highest concentration is in pure perfume (or parfum). Next would be Eau de Parfum, then Eau de Toilette, and finally Eau de Cologne. Some manufacturers make a solid perfume, solid perfume is as strong as a pure perfume however it is in a gel-like consistency. Eau De Toilette and Eau De Cologne are generally interchangeable, especially in Men's fragrances. After Shave has the least amount of oils. The higher the concentration the longer your fragrance will last, and the less you need to apply.
What is the difference between a splash and a spray?
There is absolutely no difference in the fragrance. The difference is in the method of application only. However, a spray bottle, being sealed all the time, may actually have a longer shelf life. Making the decision between spray and splash is entirely a matter of personal preference.
What perfumes and fragrances last the longest?
In general, eau de parfum scents are heavier (more concentrated) making them more likely to last all day. They’re very different from the lighter, less-concentrated eau de toilette fragrances or body sprays. Eau de toilettes usually have half the concentration of the perfume oil found in eau de parfum.  
What is a miniature perfume?
Minis are smaller bottles, from 0.05 oz to 0.15 oz (5ml-15ml), easy to carry in a purse or shaving kit. Use them for travel, at work, or as an inexpensive way of testing a fragrance for an extended period.
What perfumes make you smell rich?
Here's a list of fragrances that scream you're a person of elegant taste. Dior, Jadore. Hermes, Prada, Estee Lauder, Modern Muse EDP. Gucci, Flora. Clive Christian, Tom ford, Marc Jacobs, Daisy Dream EDP. Hugo Boss, The Scent For Her Intense. YSL, Viktor & Rolf, Mugler, Angel EDP.
What Payment Methods Are Accepted?
We accept all major debit and credit cards including Visa, Mastercard and credit card. APPLEPAY, GPAY, PAYPAL, KLARNA, CLEARPAY, LAYBUY
Do You Ship Internationally?
FREE delivery to our EU customers on selected item. Customers located in the EU, most of our products will ship from our distribution centres within the EU and therefore you will receive the item much quicker than expected. European Destinations Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Latvia, Lithuania, Luxembourg, MALTA, Monaco, Poland, Portugal, Czech Republic, Netherlands, Spain, Sweden and Vatican.
Is Buying On-Line Safe?
We aim to ensure that your shopping experience is safe, secure and can be trusted. From the moment you enter the checkout, credit card and order data are encrypted and secure. Any payment transactions will be encrypted using level 1 PCI compliant and use 256-bit SSL certificates to keep order details secure.
Do I have to pay anything to return my items?
You are responsible for the charges of the return shipping Returns are free for faulty items Returns for any other reason are charged at £3.95. Creating a returns label is free, we simply deduct £3.95 for your refund. You are responsible for the charges of the return shipping if the item is not faulty.
How do I return an item?
Click on Return Centre
How many day take for shipping?
All orders will be despatched within 48 to 72 hours of being placed, with most orders being dispatched the same day. From dispatch, orders sent by Royal Mail Tracked will typically take 2-3 working days to be delivered by the Royal Mail.


What perfume does Queen Elizabeth wear?
Guerlain L'Heure Bleue Queen Elizabeth reportedly wears Guerlain L'Heure Bleue, a spicy citrus with a powdery dry down. It's been a classic for the fragrance house ever since the scent was created in 1912.
What fragrance does King Charles wear?
It was recently reported that the heir to the throne prefers Creed above all other fragrances: specifically, a particular cologne of the name 'Green Irish Tweed'.
What was Princess Diana's Favourite perfume?
Princess Diana had a selection of fragrances she liked to wear, most notably Hermes 24 Faubourg, Penhaligon's Bluebell Cologne, and Creed Royal Water which was created especially for her.
What perfume does Prince William wear?
Blenheim Bouquet Prince William, Duke of Cambridge – Blenheim Bouquet by Penhaligon's – “originally created for the Duke of Marlborough.” Another plausible choice. Kate Middleton, Duchess of Cambridge – White Gardenia Petals by Illuminum.
What is the perfume of Kate Middleton?
According to Vogue, Kate's signature scent is Jo Malone's Orange Blossom. In fact, she loves it so much that she reportedly even chose to have the citrusy aroma waft through Westminster Abbey on her wedding day to Prince William in 2011.
What fragrance does Prince Harry wear?
Prince Harry – Davidoff Cool Water. Different in that it’s not Creed or Penhaligon’s, and it’s nice enough. I thought he might wear an edgier scent. But maybe he just wanted something mainstream that smelled good and was less old-school. Prince Harry is rumoured to be a fan of Terre d’Hermes. A fresh and spicy signature scent is just what we imagined the charming redhead Prince to wear. Terre d’Hermes includes invigorating citrus top notes, spicy heart and an earthy and woody base
What scent does Meghan Markle like to wear?
Among her faves are Cote d’Azur Eau de Parfum by Oribe and Wild Bluebell and Wood Sage & Sea Salt colognes by Jo Malone. On her wedding day: The luxury brand Floris London created a special fragrance for the couple on their wedding day.
What perfume did Winston Churchill wear?
Winston Churchill: Creed Tabarome The British Bulldog smelled of cigars and brandy, but he also smelled of Creed Tabarome, his go-to cologne. The scent starts off citrusy with bergamot and tangerine, fades to ginger, and then to a subtle sandalwood, ambergris, tobacco, and leather scent.

- Damaged -

What if I received a damaged or badcondition item?
If you received a damaged, faulty or incorrect item you should report to us immediately and send us the pictures of the item you have received with the packing sheet and outer box.

In the event that the package shows any sign of tampering at the time of delivery, the customer must reject its delivery.
In order to proceed with the management of a return due to breakage, we need the following photographs:

* Photograph of the box received (if the package shows signs of tampering, showing possible damage during transport).

*Photograph of the carrier's label (attached to the outside of the box). *Photograph of the damaged product with the packing sheet.
A member of our team will review the details and offer the best resolution to resolve your query.
My perfume does not spray, nothing comes out, is it broken?
To get your fragrance spraying again please follow the instructions below:

Hold one finger against the spray nozzle.
Use your other finger to pump the spray 10-15x.
Remove your finger from the spray nozzle.
Pump the spray another 10-15x as needed.
Allow the fragrance bottle to settle for 5-10 minutes.
Your fragrance bottle should be fully functional now!

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